Finance
The Department of Finance is responsible for revenue collection, utility billing, tax and parking enforcement, administering employee payroll, benefits and safety; risk management and accounting and financial reporting.
Contest Tickets In-Person (Parking, Red Light and Automated Speed Enforcement)
- The illegal vehicle condition was corrected prior to the hearing.
- Only one such defense per permanent vehicle license plate number.
- The subject vehicle must be registered in the name of an individual respondent as a sole or joint owner.
- The defense applies to violations that occur between April 1, 2022 and December 31, 2023, inclusive.
The following defenses are allowed for most parking and compliance tickets:
- The respondent was not the owner or lessee of the cited vehicle at the time of the violation;
- The cited vehicle or its state registration plates (license plates) were stolen at the time of the violation;
- The relevant signs prohibiting or restricting parking were missing or obscured;
- The relevant parking meter was inoperable or malfunctioned through no fault of the respondent;
- The facts alleged in the parking or compliance violation notice are inconsistent or do not support a finding that the specified regulation was violated (e.g., motorists may contest a city sticker violation if they have resided in Chicago for less than 30 days or the cited vehicle was purchased in the last 30 days; tinted windows comply with the medical use requirement of 625 ILCS 5/12-503(g); the residential parking permit was issued to a delivery, service, or repair vehicle or home health care provider doing business with or assisting a resident of the zone; etc.);
- The illegal vehicle condition did not exist at the time of the compliance violation;
- The illegal vehicle condition was corrected prior to the hearing (Note: this defense does not apply to muffler or exhaust violations (§ 9-76-140(a)), missing plate violations (§ 9-76-160(a)), and tinted window violations (§ 9-76-220)).
The following defenses are allowed for Red Light Violations recorded by automated cameras; violations issued pursuant to 9-102-020 of the Municipal Code of Chicago. You should have received a notice by postal mail displaying three (3) images of a vehicle registered in your name, including a close-up image of the vehicle's license plate:
- The operator was also issued a uniform traffic citation for a violation of sections 9-8-020(c) or 9-16-030(c) (for purposes of red light camera violations issued pursuant to section 9-102-020 only);
- That the violation occurred when the vehicle or its state registration plates (license plates) were reported to a law enforcement agency as having been stolen, and the vehicle or its plates had not been recovered by the owner at the time of the alleged violation;
- The vehicle was an authorized emergency vehicle or was lawfully participating in a funeral procession;
- That the facts alleged in the violation notice are inconsistent or do not support a finding that the Chicago Municipal code was violated;
- The respondent was not the owner of the cited vehicle at the time of the violation.
The following defenses are allowed for Automated Speed Enforcement Violations recorded by automated cameras; violations issued pursuant to 9-101-020 or 9-102-020 of the Municipal Code of Chicago. You should have received a notice by postal mail displaying three (3) images of a vehicle registered in your name, including a close-up image of the vehicle's license plate:
- The operator of the vehicle was issued a Uniform Traffic Citation for a speeding violation occurring within one-eighth of a mile and 15 minutes of the violation that was recorded by the system;
- The facts alleged in the violation notice are inconsistent or do not support a finding that Section 9-12-070, 9-12-075, or 9-12-077 was violated;
- The violation occurred at any time during which the vehicle or its state registration plates (license plates) were reported to a law enforcement agency as having been stolen and the vehicle or its plates had not been recovered by the owner at the time of the alleged violation;
- The vehicle was leased to another and the lessor has provided the name and address of the lessee within 30 days of being notified, in compliance with Section 9-100-140(c);
- The vehicle was an authorized emergency vehicle; or
- The respondent was not the registered owner or lessee of the cited vehicle at the time of the violation.
The following defenses are allowed for Bus Stop or Bus Lane Violations recorded by automated cameras; violations issued pursuant to 9-103-020(a) of the Municipal Code of Chicago for violating sections 9-12-060(b) or 9-64-140(b). You should have received a notice by postal mail with images of a vehicle registered in your name, including a close-up image of your vehicle's license plate:
- The operator of the vehicle was issued a uniform traffic citation for a violation of 9-12-060(b) or a parking violation for 9-64-140(b);
- The violation occurred at any time during which the vehicle or its license plate was reported to a law enforcement agency as having been stolen and the vehicle or its license plate had not been recovered by the owner at the time of the alleged violation;
- The vehicle was leased to another, and within sixty (60) calendar days after the citation was mailed to the owner, the owner submitted to the City of Chicago Department of Finance the correct name and address of the lessee of the vehicle identified on the citation at the time of the violation, together with a copy of the lease agreement, and any additional information as may be required by the Department;
- The vehicle was an authorized emergency vehicle;
- The facts alleged in the violation notice are inconsistent or do not support a finding that Section 9-12-060(b) or Section 9-64-140(b) was violated;
- The respondent was not the registered owner or lessee of the cited vehicle at the time of the violation;
- The vehicle was making a right hand turn;
- The vehicle, if not a taxicab, was stopped to expeditiously load or unload passengers, and the vehicle did not interfere with any bus waiting to enter or about to enter the bus lane;
- The vehicle, if a licensed taxicab, was stopped to expeditiously load or unload passengers.
To request an in-person hearing by phone, call the City of Chicago's Ticket Helpline @ 312.744.PARK (7275); 312.744.7277 (TTY - Hearing Impaired).
To request an in-person hearing by mail, fill in the "request for in-person hearing" bubble on the ticket envelope or return the envelope provided with the mailed Notice of Violation. If responding from the mailed Notice of Violation, fill in the "in-person hearing" bubble both on the stub of the Notice and the envelope.
To request an in-person hearing through the City’s website, click on the link Submit a Hearing Request Online and follow the instructions.
A notice will be mailed to you noting the begin date of the week you can appear at any of the City of Chicago's hearing facilities during the hours noted below. You can choose which day of your scheduled week is most convenient for you to appear. However, hearing locations are closed on City holidays. At the hearing, present evidence you wish to be considered, including, but not limited to: police reports, registration documents, receipts, and pictures.
For hours and locations of the City's hearing facilities, click here.
Mail your hearing request to:
City of Chicago Department of Finance
P.O. Box 88298
Chicago, IL 60680-1298
Appealing the Administrative Law Officer's Decision:
If you are dissatisfied with the Administrative Law Officer's decision, you can appeal before a judge under Administrative Review in the Circuit Court of Cook County located at the Daley Center, 50 W. Washington St., Room 602. This option must be exercised within 35 days of the Administrative Law Officer's decision.