Grandstand Event Policies

No Bottles, cans, milk jugs, or any type of outside cups/drink receptacles (examples – Yeti/Stanley cups, lemonade cups, etc.) will be permitted into the Grandstand or onto the Track. All beverages will be required to be poured into provided plastic cups before entering the facility. Coolers are not allowed into the Grandstand.


Beverages, including alcoholic beverages, and artist merchandise are available for purchase in the Grandstand.

Prohibited Items and Actions

Prohibited items include, but are not limited to, firearms, knives, identity hiding apparel, coolers, outside drink receptacles etc.

The following actions are prohibited: Crowd surfing, moshing and/or slam dancing.

Bags, Backpacks, Duffle Bags, Purses, Etc.

No Large bags, backpacks, duffle bags, or large purses are allowed into the Grandstand. Small purses will be allowed; however, they are subject to being searched.

Cameras and Recording Devices

Still photography, audio and video recording equipment is not allowed in the Grandstand.

Seating

The Grandstand consists of a flat dirt track section, which contains the General Track area*; along with reserved bleacher, and grandstand seating located up in the Grandstand. Please see map for Blue Ribbon Zone, Tier 1, Tier 2 and Tier 3 locations for reserved bleacher and grandstand seating.

The Illinois State Fair’s Grandstand is an outdoor venue with a roof that covers only the upper seating locations.

Accessible Seating

Accessible seating areas are available along the walkway in the Upper Grandstand, North Reviewing Stand and Blue Ribbon Zone – All accessible spaces are wheelchair accessible. Accessible seating tickets may be purchased through Ticketmaster and/or the Box Office. Walkway seating is accessible by elevator – a moveable folding chair will be provided in each of these spaces. North Reviewing Stand and Blue Ribbon Zone areas are accessible by ramp through the Main Grandstand entrance. Limit of (1) accessible seat along with (1) companion seat may be purchased within the accessible seating areas per order.

Sign Language Interpreters

Sign language interpreters are available at every concert.​​​ Interpreter will be placed on the Stage with a designated spotlight.

Restrooms

Permanent restrooms are located inside the Grandstand Main Entrance and on the second floor mezzanine area. Temporary restrooms are located left and right of the stage on the track.

Video Screens

LED screens will be utilized on both side of the stage (artist permitting).

Will Call Information and Policies

Will Call windows are located inside the Grandstand. Will Call windows will open after 5:00pm the night of the scheduled event. If Will Call windows have not yet opened and you wish to pick up your tickets early, please visit the selling windows of the Grandstand.

Will Call tickets will ONLY be released to the person whose name appears on the Will Call envelope or whose name was provided in the sales transaction. No tickets designated for another person will be released without prior authorization. You will be required to submit your Photo ID to claim the tickets; therefore, your ID must match the name on the Will call envelope. Your order confirmation and purchasing credit card may also be required. If tickets were purchased through the Box Office and a name change is necessary, please call the Box Office in advance. If tickets were purchased through Ticketmaster, the name change will have to be made through Ticketmaster in advance.

Secondary Ticket Market

Consumer Warning – The Illinois State Fair uses bar code scanning for Grandstand tickets. As a result, fans should only purchase tickets from an Illinois State Fair authorized ticketing agent.

Ticketmaster is the ONLY authorized ticketing agent outside of the Illinois State Fair. If you purchase tickets from an unauthorized agent in the secondary market (scalper, ticket broker, eBay, Craigslist, or an unauthorized seller website) you risk purchasing counterfeit or invalid tickets which may result in refusal of entrance to event.

Tickets CANNOT be purchased online directly from the Illinois State Fair. Purchases from the Fair can ONLY be completed in person or by phone through the box office (see above for box office opening date and hours). Online authorized purchases may be completed through Ticketmaster.com or via the Ticketmaster mobile app. When purchasing online, please check that the web address is www.ticketmaster.com; no other websites or vendors are an authorized Illinois State Fair ticketing agent.

Illinois State Fair will not be able to assist with any issues that may arise due to purchases from unauthorized agents; this includes any refund issues due to canceled events. If tickets were purchased through a 3rd party vendor (not directly through Ticketmaster.com or from the Illinois State Fair), purchaser would have to reach out to the 3rd party they purchased tickets from to request/resolve any refunds or issues related to their ticket purchase. (If tickets are purchased at a higher face value than listed by the Illinois State Fair and/or are Transferred to you, be aware that you are potentially purchasing from a 3rd party. Ticketmaster face value ticket prices will be the same as listed by the Illinois State Fair; however may include additional service/order fees listed out separately)