Transcript Requests

Transcripts are an official record of all credit granted while enrolled at Des Moines Area Community College (DMACC). DMACC will issue a transcript when students, or former students, request it.

General Transcript Questions
515-964-6396
Fax: 515-965-7111
Email

Electronic Transcripts from the Clearinghouse
703-742-4200
» Website

DMACC
Academic Records, Bldg. 1
2006 S. Ankeny Blvd.
Ankeny, IA 50023

Requirements

You must meet these two requirements before you order your transcript:

  1. All financial obligations to DMACC must be paid in full.
    If you have a balance, please call Student Accounts directly at 515-964-6446.
  2. Verify your most recent grades and/or degree(s) have been posted to your record if you've just graduated. Recent grads should verify all grades have been posted before ordering transcripts. View your transcript by logging into myDMACC. Don't know your login information? Call tech support at 515-965-7300.)

Select the transcript you want

See below for instructions

Complete Transcript Request Form*

(formerly GED)
Request through Diploma Sender

Credit Transcripts

There are two ways you can request Credit Transcripts:

For Iowa State University
There is no charge to send a DMACC credit transcript to Iowa State University if you order your transcript through EDI Transcript Request or complete a Transcript Request Form*. Transcripts are sent to ISU via EDI (Electronic Data Interchange).

For all other colleges and recipients
Order for $5 per copy at: National Student Clearinghouse Transcript Ordering Center. Use a major credit card or debit card to pay at time of request.

NOTE: No refunds will be issued if you order a transcript prior to all of your grades/degrees being posted or if you send to ISU via this route or if you provide incorrect email addresses.

You can get your transcript mailed at no charge in three ways:

  1. Download Form
    Complete a Transcript Request Form*.
  2. Mail us a letter of request
    Include the student’s name, Social Security number or DMACC ID number, telephone number, dates of attendance, the address to where the transcript should be mailed, and the student’s signature. Letters can be mailed to: DMACC Transcript Dept. 2006 S. Ankeny Blvd., Bldg. 1 Ankeny, IA 50023-3993
  3. For Current Students only - Electronically request your official transcripts to be mailed through EDI Transcript Request (for ISU only) or National Student Clearinghouse Transcript Ordering Center.

*The Transcript Request Form must be filled out completely and signed to be processed. DMACC does not accept an electronic signature.

Transcript FAQs

How do I request my HiSET or GED transcript?

Official and duplicate copies of the GED or HiSET diploma/transcript can only be obtained from Diploma Sender or call 1-855-313-5799.

Follow these steps:

  1. Visit Diploma Sender online
  2. Create an account with a username and password
  3. Complete the online order form using a credit, debit, cashiers' check or money order for the $10 payment.
  4. Check the appropriate delivery method for receipt of your document: email, FEDEX, or UPS.

How do I request my adult high school diploma or transcript?

If you completed your high school diploma (HSED option 2) after July 2018, you need to order your records through Diploma Sender.

If you completed your high school diploma through DMACC prior to July 2018, please complete this request form.

Can I get my transcript the day class ends?

No. Instructors have several days to submit their grades to the Registrar's Office for processing. Grades and degrees do not post until a week after the semester has ended. You should log into MyDMACC to view your unofficial transcript and check your grades.

How long does it take a transcript to be processed?

When a student requests a transcript to be emailed through the National Student Clearinghouse, you can track the status of your order. As long as you provide accurate information, your transcript can be delivered in just a few hours. Recipients you designate will receive an email with instructions to download your transcript. You will receive an email notice after your transcript has been retrieved. Electronic delivery may be slower during peak ordering times at the end of a semester.

When a student requests a transcript to be mailed, please allow 3-4 business days for processing. Transcripts will not be released until delinquent accounts have been paid.

How much does a Transcript cost?

Transcripts are mailed free of charge. There is a $5 charge for your transcript to be emailed through the National Student Clearinghouse. There is also a $5 charge for same day pick-up.

How do I get help with my user name, password and PIN?

Contact the DMACC Tech Support office
or
Call Tech Support @ 515-965-7300 or 1-800-362-2127 ext. 7300

Can I get a transcript if I have a hold on my account?

If you have a hold on your account and you have not graduated from DMACC, your transcript will not be released until you have paid your account balance.

If you are a DMACC graduate and have a hold on your account, please contact Academic Records at 515-964-6396.

How long will it take for a transcript to reach another institution?

If you request your transcript to be emailed through the National Student Clearinghouse, and provided accurate information, your transcript can be delivered in just a few hours. If you request your transcript to be mailed, it will depend on the destination. Please note that transcript intake processing times at receiving institutions may cause delays. The institution may have received the transcript, but not yet processed it. Please allow a couple weeks for this process to be completed. For efficiency, please contact the receiving institution first.

How do I request an official transcript sent to me?

Transcripts issued to students are considered to be unofficial by most institutions. In order for the transcript to be official, it must be sent directly to the receiving institution. Always check with the receiving institution to see what they consider to be official.

Does my transcript have the DMACC seal?

DMACC College credit transcripts are printed on security paper that does not require a raised seal to be official.

Why does my transcript say "In Progress"?

A class is still in session and has not yet ended, or the instructor has not yet assigned a grade.

How do I request my continuing education or non-credit transcript?

You will need to request through myDMACC or complete the Transcript Request form. Be sure you check the non-credit box on whichever form you use.

Can I have a transcript emailed to myself?

Yes, you will need to order the transcript through the National Student Clearinghouse and enter in your information. There is a $5.00 processing fee.

Are emailed transcripts considered to be official?

The National Student Clearinghouse sends out DMACC's official electronic transcripts. However, it depends on the receiving institution as to whether or not they will accept an emailed transcript as official. Please verify with the institution prior to ordering an electronic transcript.

Where can I see my grades?

Your unofficial transcript is your most up-to-date academic record. Log into myDMACC, click on the Web Information button and select “View Transcript" from the expanded menu.

I took classes in high school, why do my classes still say in-progress and when will my grades post?

DUAL credit courses taken at the high schools do not post until mid-June for courses taken in the spring, and they do not post until the beginning of February for courses taken in the fall. Colleges are aware that DMACC posts these grades at a later date. It is recommended that you send your prospective college a transcript of your in-progress courses, and then send them a final transcript after all of your grades have posted.

Can my transcript be overnighted or sent via FED EX or UPS?

DMACC does not offer overnight services and can only mail a transcript via US Postal Service. The fastest option to receive a transcript would to have it emailed through the National Student Clearinghouse.

How do I attach a form to my transcript? Example: DICAS, Law School Admissions Council, Nursing CAS, etc.?

If you are emailing your transcript through the National Student Clearinghouse, you will have the option to upload your attachment. If you need your transcript mailed, please email your attachment along with the Transcript Request form to transcripts@dmacc.edu.